Enable or disable services access

With this procedure, you can allow or deny access to the base appliance by an on-site authorized support representative.


[IMPORTANT: ]

IMPORTANT: This product contains a technical feature that will allow an on-site authorized support representative to access your system, through the system console, to assess problems that you have reported. This access will be controlled by a password generated by HP that will only be provided to the authorized support representative. You can disable access at any time while the system is running.


Prerequisites 

  • Minimum required privileges: Infrastructure administrator

Enabling or disabling services access

  1. From the Settings screen, select ActionsEdit services access.

  2. Read the Warning statement on this screen carefully.

  3. Select the appropriate option:

    • Select Enabled if you want to allow an authorized support representative to access your appliance.

    • Select Disabled if you want to deny an authorized support representative access to your appliance.

  4. Click OK.

    A screen displays the setting you chose. Use the main menu to return to the Settings screen.

See also