System board and power backplane issues
Symptom
A POST message or an IML message is received indicating an issue with either the system board or the power backplane.
Action
- Review all error messages for possible issues with other components and troubleshoot components identified.
- Verify that no loose connections exist on the system board or power backplane. It is not necessary to reseat processors. For more information, see "Resolving loose connections."
- Remove any components recently added. For more information on removal and replacement procedures, see the product maintenance and service guide on the Hewlett Packard Enterprise website.
- Power down and remove all power from the server. Remove the system battery for 10 minutes. Reinstall the battery and power on the server. To locate the system battery and for server-specific procedures, see the product documentation on the Hewlett Packard Enterprise website.
- Reset the NVRAM to default using the BIOS utility (F9). If the system will not boot, then use System Maintenance Switch, SW6, to reset the NVRAM. For more information, see the label on the server access panel or the server user guide.
- Gather necessary information and contact Hewlett Packard Enterprise support. For more information, see "Accessing Hewlett Packard Enterprise Support."