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Data failure or disk errors on a server with a 25SFF drive backplane

Symptom

Drive bays 1-13 or drive bays 14-25 are not available on a server with a 25SFF drive backplane.

Cause

The drive backplane is not cabled properly to the controllers.

Action

Be sure that both backplane ports are connected to either one or two controllers using two SAS cables. The first port connects to bays 1-13, and the second port attaches to bays 14-25. For more information on server cabling, see the server user guide.