Oracle Solaris operating systems

Collect the following information:

• Operating system version number
• Type of installation selected: Interactive, WebStart, or Customer JumpStart
• Which software group was selected for installation: End User Support, Entire Distribution, Developer System Support, or Core System Support
• If Hewlett Packard Enterprise drivers are installed with a DU:
  • DU number
  • List of drivers in the DU diskette
• The drive subsystem and file system information:
  • Number and size of partitions and logical drives
  • File system on each logical drive
• A list of all third-party hardware and software installed, with versions
• A detailed description of the issue and any associated error messages
• Printouts or electronic copies (to e-mail to a support technician) of:
  • /usr/sbin/crash (accesses the crash dump image at /var/crash/$hostname)
  • /var/adm/messages
  • /etc/vfstab
  • /usr/sbin/prtconf