Symptom | Possible cause and recommendation |
---|---|
Cannot connect with directory service host |
Connection with directory service host is lost Minimum required privileges: Infrastructure administrator
|
Certificate error |
Certificate has expired Minimum required privileges: Infrastructure administrator
Certificate is not in valid x509 format Minimum required privileges: Infrastructure administrator
Certificate does not contain x509v3 key usage extension (digital signature) Minimum required privileges: Infrastructure administrator
|
Cannot log in |
The credentials are inaccurate Minimum required privileges: Infrastructure administrator
|
Symptom | Possible cause and recommendation |
---|---|
Cannot connect with directory service host |
Lost connection with directory service host
|
Cannot log in |
Inaccurate credentials
Inaccurate settings in the Add Directory screen
|
Symptom | Possible cause and recommendation |
---|---|
Cannot log in |
Connection with directory service host is lost Minimum required privileges: Infrastructure administrator
The credentials are inaccurate Minimum required privileges: Infrastructure administrator
|
Cannot find group in the directory service |
Group is not configured in the directory service Minimum required privileges: Infrastructure administrator
Directory type is incorrect Minimum required privileges: Infrastructure administrator The directory type was incorrectly specified. For example, an Active Directory service might have be specified as
|
Cannot add group |
Group is already mapped Minimum required privileges: Infrastructure administrator The authentication directory and group specified already exist. Groups must be unique.
|
Cannot find any groups on servers configured for the directory service |
Specified search for configured directory service does not contain any groups Minimum required privileges: Infrastructure administrator
|
No groups found on servers configured for directory service; cannot reach other directory servers |
Error occurred while accessing directory groups Minimum required privileges: Infrastructure administrator
|
Cannot reach the server configured for the directory service |
Error occurred while retrieving groups from the directory server Minimum required privileges: Infrastructure administrator
|
Symptom | Possible cause and recommendation |
---|---|
Cannot connect to the directory service |
Directory service server is down
Inaccurate settings in the Add Directory screen
|