Enabling remote support


Privileges: Infrastructure administrator or Server administrator

  1. From the main menu, select Settings.
  2. Do one of the following:
    1. In the Remote Support panel, click ..
    2. Click Remote Support and then select Actions > Edit.
  3. Select Enable remote support.

    The registration information appears.

  4. Optional: Select Configure existing and automatically setup devices as they are discovered for monitoring and service events.
  5. Optional: Select I consent to having HPE or my HPE authorized reseller contact me to discuss optimizing my IT environment.
  6. Enter the data requested on the screen.
  7. Select Register with Hewlett Packard Enterprise.
  8. Click Yes, register.
  9. Click OK.
  10. Verify the information in the details pane.