Unable to verify a device new server certificate in the absence of the latest CA root certificate

Symptom

Communication with the external device fails.

Cause

A device's new CA-signed certificate is signed by a new certificate authority whose CA root and any intermediates have not been added to the HPE OneView trust store.

Action
  1. Log in as the Infrastructure administrator.
  2. Import the CA root certificate from the new CA that signed the new server certificate.