Cannot restart the appliance after a shutdown

Symptom

The restart action resulted in a shutdown, but not a restart.

Cause

An internal server error might have occurred.

Action

Required privileges: Infrastructure administrator

  1. Log in as the Infrastructure administrator.
  2. Retry the restart action.
  3. Retry the restart action from the Maintenance console.
  4. Retry the restart action from the hypervisor.
  5. If the problem persists, create a support dump.
  6. Contact your Authorized technical support and provide them with the support dump.