Interconnect failure

Symptom
Cause

Interconnect failed and must be replaced.

Action
  1. Unplug all interconnect cables and remove the interconnect from the enclosure.
  2. Insert the replacement interconnect, and then re-plug in all interconnect cables.
  3. Log into the appliance.
  4. From the main menu, select Logical Interconnects, and then select the logical interconnect that contains the replaced interconnect.
  5. From the view menu, select Activity.

    An activity for the added interconnect appears in the activity list.

    If the interconnect firmware version is the same or greater than the supported minimum firmware version, the appliance automatically applies the logical interconnect group to the replaced interconnect and the interconnect is ready to use.

    If the interconnect firmware is less than the supported minimum firmware baseline, an alert is generated and you must update the firmware as shown in step 6.
    NOTE:

    To view the installed firmware, select Firmware from the view selector.

  6. Update the firmware on the interconnects. For Fibre Channel interconnects, see below. For FlexFabric interconnects, go to step 7.
    Fibre Channel interconnects with a firmware version that is below the HPE OneView minimum version cannot be managed by HPE OneView. You must remove the enclosure to update or delete the firmware outside of HPE OneView. If the Fibre Channel interconnects are below the minimum version, remove the enclosure from HPE OneView and update the Fibre Channel interconnects to the minimum version. Alternatively, remove the interconnects from the HPE OneView managed enclosure and insert into an enclosure which is not managed by HPE OneView and update the firmware to the minimum version. The minimum version requirements are listed in the HPE Support Matrix.
    • Either remove the enclosure from HPE OneView or physically remove the Fibre Channel interconnects and place them into an enclosure that is not currently being managed by HPE OneView.

    • Use the Onboard Administrator or the external DHCP server to assign an IPv4 address to the interconnect.

    • Use HP SUM or the Virtual Connect Support Utility (VCSU) to update the firmware on the interconnect.

    • Add the enclosure to HPE OneView or return the Fibre Channel interconnects to an HPE OneView-managed enclosure.

    • Optional: If the Fibre Channel interconnects are intended to support an IPv6 address, use the Onboard Administrator or an external DHCP server to assign an IPv6 address to the interconnect.

  7. See “Update a firmware bundle on managed devices“ in the online help for firmware update information.

    Firmware update progress will be shown at the top of the Logical Interconnectsscreen. When the upgrade is finished, the appliance automatically applies the Logical interconnect group and the interconnect is ready to use.