Any failure to update firmware and OS drivers

Symptom

You see any failure to update firmware and OS drivers.

Cause

Some components did not deploy.

Action
  1. If a few components fail to deploy, log in to the target server OS and run gatherlogs bat/sh (use either bat or sh based on whether the OS is Windows or Linux, respectively). gatherlogs is located in the target server staging directory.
  2. To identify the staging directory, use the sut —status command from the staging directory and send the report to HPE for troubleshooting. See Integrated Smart Update Tools for Windows and Linux User Guide and Smart Update Tools for VMware ESXi User Guide at Smart Update Tools Information Library.