Unable to update firmware

Symptom

You are unable to update the firmware.

Solution 1
Cause

Baseline not supported with Smart Update Tools.

Action
Do one of the following:
  • Select a baseline that has SUM 7.6.0 or above and iLO 4 firmware version 2.31 or above, or iLO 5 firmware version 1.10 or above. For information about SUM, see the Smart Update Manager User Guide at Smart Update Manager Information Library.

  • Edit the affected server profiles to use Firmware only.

Solution 2
Cause

Server does not have required license for virtual media.

Action
Apply an iLO Advanced license on the server or apply an iLO hotfix for 2.30.