Unexpected appliance shutdown

Symptom

Appliance crash

Cause

Unplanned shutdowns

Action
  1. Unexpected shutdowns are rare. Check for critical alerts or failed tasks. Follow the resolution instructions, if provided.
  2. Manually refresh a resource (Actions > Refresh) if the resource information displayed appears to be incorrect or inconsistent.
  3. Create a support dump file (Settings > Actions > Create support dump) for unexpected shutdowns to help your authorized support representative troubleshoot the problem.