HPE OneView Remote Technician

Speed issue resolution with HPE OneView Remote Technician. With HPE OneView Remote Technician, troubleshooting and resolving support issues is faster and easier. At your invitation, authenticated HPE support technicians access your HPE OneView appliance through a secure TLS connection to troubleshoot and diagnose issues.
  • You do not have to be present when a trusted HPE support technician diagnoses the issue, including downloading logs directly without the need for an FTP site.

  • HPE OneView Remote Technician is built into HPE OneView 4.1 and later with no additional applications.

  • To access HPE OneView Remote Technician, open the Diagnostics menu within the HPE OneView Settings page.

  • Does not require HPE OneView Remote Support.