Edit remote support screen details - device level

If remote support is not enabled for a selected device, Enable remote support.

HPE OneView displays values based on the device serial number and product number. You can modify or refresh remote support device details.


Primary contact and Secondary contact

Channel Partners

Service partner and Reseller/Distributor

Warranty and contracts

Manage contract type and support identifier

Contract type

Support agreement or Packaged support

Support identifier

A support agreement identifier (SAID) or a packaged support identifier, as applicable.

Override serial or product number

HPE OneView Remote Support performs entitlement against that product and serial numbers. Use this selection to override entitlement.

More information