About channel partners

The Partner ID uniquely identifies a partner as an HPE Authorized Partner. Hewlett Packard Enterprise is the default channel partner if no other channel partner is assigned.

HPE Authorized Resellers

By enabling remote support, you enable the reseller to access configuration reports and contract warranty reports in Insight Online in the HPE Support Center, as well as configuration details and some contract and warranty details.

HPE Authorized Service Partners

In addition to the above information provided to Authorized Resellers, the Service Partner has access to service event status and reports, with links into the HPE Channel Services Network portal.