Configuration and firewall rules for remote support

Configure the following port and alias in your firewall to allow communication to the remote support data centers.
  • Port 443 (HTTPS)

    Communication is over HTTPS/443 to submit incidents to and retrieve warranty and contract information from Hewlett Packard Enterprise. HTTPS provides encryption for confidentiality of software configuration data collected from HPE OneView and transferred to Hewlett Packard Enterprise. Configure your firewall before enabling remote support from HPE OneView.


    Set your firewall rules to allow access to Hewlett Packard Enterprise using the alias All data sent to Hewlett Packard Enterprise is through an HTTPS connection to the destination This destination is a virtual IP address that is automatically routed to an active server in one of the HPE Data Centers.