Cancel a hung firmware update task

Follow this procedure to cancel an unresponsive task. Cancel the task only after you have tried alternate methods to address the hung operation.

  • Privileges: Infrastructure administrator, Server administrator, or Server firmware operator

  • A firmware update has become unresponsive or appears to not be proceeding.

  1. From the main menu, select Activity.
  2. To select a single activity, click a row.

    To select multiple activities, press and hold the Ctrl key.

  3. Select Actions > Cancel.
  4. Verify that the activity you canceled is no longer listed on the Activity screen.

    The firmware update moves to a failed state. HPE OneView displays the Cancel task screen with messages and resolutions for performing further actions that may be needed to stop the firmware update.

  5. Review the task and perform the suggested action(s) that might be needed after the task is canceled.