Appliance cannot retrieve DNS information from DHCP server

Symptom

The DHCP server does not provide access to IP addresses.

Cause

DNS or the DHCP server was not properly configured

Action
  1. Verify that each DNS IP address is correct.
  2. Verify that the DNS server is not behind a firewall.

    If it is, you might need to modify the firewall settings.

  3. Verify that the DNS server is operational.
  4. Use the virtual appliance console to determine that the DHCP server is configured correctly.
  5. If necessary, use static address assignment instead of DHCP.