HPE OneView appliance update file downloads, but update fails

Symptom

The update file was successfully downloaded but the update operation does not update the appliance.

Solution 1
Cause

The download file is too large for the browser.

Action
  1. Verify that the download size is within the capabilities of the browser.
  2. Use a different browser.
Solution 2
Cause

File was deleted from the appliance.

Action
  1. Download the update file.
  2. Retry the update operation.
Solution 3
Cause

The version of the appliance is outside the range of versions that apply to the update.

Action
  1. Download a supported version (based on the appliance version) of the update file.
  2. Retry the update operation.