Failed firmware update on all devices in an enclosure

Symptom

When attempting to update firmware on all devices in an enclosure, the update process may fail on some servers.

Unable to get the results from HP SUM

Cause

TCP/IP Settings in the OA are not set to Auto-negotiate.

Action
  1. In OA, select Enclosure Information > Enclosure Settings > Enclosure TCP/IP Settings.
  2. Select the NIC Options tab.
  3. Set the NIC Settings to Auto-negotiate.
  4. In HPE OneView, retry the firmware update process.
    1. From the main menu, select Enclosures.

    2. In the master pane, select the enclosure.

    3. Select Actions > Update firmware.

    4. Select an SPP for the Firmware baseline.

    5. Select Enclosure + logical interconnect + server profiles for Update firmware for.

    6. Click OK.

    7. To verify that the activity is successful, check the activity for a green status in the Notifications area.

      If not, follow the proposed resolution listed under Details in the Notifications area.