Cannot create unencrypted support dump in HPE OneView


You can create an encrypted support dump file, but not an unencrypted one.


You do not have proper authorization to create an unencrypted support dump file. Only the Infrastructure administrator can do so.

  1. Log into the appliance as the Infrastructure administrator.
  2. Retry the create support dump action.
  3. Specify the unencrypted support dump option.
  4. Create the support dump.
  5. Verify success by examining the progress bar.