Volume is visible from the storage system but not visible on the appliance


The volume is not in normal state.


A possible cause of a volume not being visible on the appliance is that the volume has been moved to a storage pool that is not managed by the appliance.

  1. Move the volume to a pool that is managed by the appliance and refresh the volume using the storage system software. See the storage system documentation for more information.
  2. Bring the storage pool in which the volume resides under management of the appliance.

    If the volume was moved by Adaptive Optimization, Hewlett Packard Enterprise recommends bringing all pools that Adaptive Optimization might use under management of the appliance. This technique ensures that the volume is still available to the appliance if it is moved by Adaptive Optimization.

    1. From the main menu, select STORAGE > Storage Pools, and do one of the following:
      • Click + Add storage pool in the master pane.

      • Select Actions > Add.

    2. For Storage System, select the storage system that contains the storage pools you want to add.
    3. For Storage Pool, select the storage pool you want to add.
    4. Click Add to add the storage pool, or click Add + add another pool.
  3. You can also use the REST API to complete this task.


    See the HPE OneView REST API Reference for more information.