Create a logical switch support dump for HPE Composable Rack

Prerequisites
  • Privileges: Network administrator, Infrastructure administrator, or Backup administrator

Procedure
  1. From the main menu, click Networking > Logical Switches, and then select Actions > Create logical switch support dump.
    CAUTION:

    Creating the support dump file could overwrite an existing backup file.

  2. If you are an Infrastructure administrator, choose whether to encrypt the support dump file:
    • To encrypt the support dump file, select the Enable support dump encryption check box.

    • To disable encryption, clear the Enable support dump encryption check box.

  3. Click Yes, create. You can continue doing other tasks while the support dump file is created. The support dump file is downloaded when this task is completed. If your browser settings specify a default download folder, the support dump file is placed in that folder. Otherwise, you are prompted to indicate where to download the file.
  4. Verify that the support dump file was saved to the specified folder.
    A support dump file downloads with filename as <hostname-identifier—timestamp.sdmp>.

  5. Contact your authorized technical support for instructions on how to transfer the support dump file to Hewlett Packard Enterprise.

IMPORTANT:

Unless you specify otherwise, the support dump file is encrypted so that only an authorized technical support can view its contents.

The Hewlett Packard Enterprise data retention policy requires that all sent support dump files be deleted after use.

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