Enclosure inventory incomplete in HPE OneView

Symptom

An alert or error indicates that Enclosure inventory may be incomplete.

Cause

Gathering information about the resources in the Synergy frame failed

Common causes of gathering information failures are:
  • A communication error occurred

  • A device such as a fan, power supply, server, frame link module, or interconnect was recently inserted and is not ready to be discovered

Action
  1. Follow the resolution instructions listed in the alert.
  2. Review all alerts pertaining to this specific device. For each alert, follow the resolution instructions.
  3. Verify that the device is properly seated and the health indicator light on the device is green.
  4. Perform an EFuse using HPE OneView REST API on the device or physically remove the device and re-insert it.
  5. If the problem persists, contact your authorized support representative.