Cannot update HPE Synergy Composer appliance

Symptom

The update appliance operation fails.

Solution 1
Cause

Improper permission

Action

Required privileges: Infrastructure administrator

  1. Log in to the appliance as the Infrastructure administrator.
  2. Perform the update operation again.
Solution 2
Cause

Appliance cannot access the network.

Action
Solution 3
Cause

Appliance certificate is invalid, expired, or changed.

Action
  1. Examine the certificate settings from the Security pane of the Settings screen.
  2. Acquire a new appliance certificate if it is invalid or expired.
  3. Refresh the browser page.
  4. Accept the new certificate.
  5. Retry the update operation.
Solution 4
Cause

Not enough disk space. The update operation requires twice the amount of disk space as the update file, update.bin.

Action
  1. Perform the following REST API call to free disk space by deleting files related to the update operation:
    DELETE https://{appl}/rest/appliance/firmware/pending
    Accept: application/json
    Auth: authorization
    X-Api-Version: 200
                  
  2. Retry the update operation.