Update the appliance

You can download the HPE Synergy Composer image from the applicable release set at https://www.hpe.com/downloads/synergy.

The time required to download the image file depends on the content in the image file and the speed of your network connection.

Prerequisites
  • Privileges: Infrastructure administrator

  • You have created and downloaded a backup file before updating the appliance.

  • If updating from HPE OneView 5.2 or earlier, ensure that no others users are logged in to the appliance and that no one logs in during the update.

  • If updating from HPE OneView 5.3 or newer, ensure that users logged in to the appliance limit the management operations to monitoring, read-only operations, and hardware management operations that take less than a minute for the HPE OneView interaction to complete.

  • You have evaluated health of the HPE Synergy Composer using the HPE OneView Update Readiness Checker.

  • Read the HPE OneView Release Notes for HPE Synergy to learn about the update. See the HPE OneView for HPE Synergy Firmware and Driver Update Guide to determine version-specific requirements. See the HPE OneView Support Matrix for HPE Synergy to ensure that the selected version is appropriate to install on the appliance.

Procedure
  1. Use a checksum utility of your choice and the .md5 file to verify the integrity of the downloaded update image file.
  2. Download the HPE Synergy Composer image from the applicable release set at: https://www.hpe.com/downloads/synergy.
    IMPORTANT:

    Select an image file that is compatible with your appliance platform.

    NOTE:

    When you download the appliance update file, a link to the update HPE OneView Release Notes for HPE Synergy appears in the download dialog box. Hewlett Packard Enterprise recommends you to click the link to read, save, and print the information for future reference. Once the download starts, you cannot access the link again.

  3. Read the HPE OneView Release Notes for HPE Synergy to learn about the update. See the HPE OneView for HPE Synergy Firmware and Driver Update Guide to determine version-specific requirements. See the HPE OneView Support Matrix for HPE Synergy to ensure that the selected version is appropriate to install on the appliance.
  4. Log in to your appliance, select Settings and do one of the following:
    • Click Update appliance in the Appliance panel.

    • Click Appliance. Select Actions > Update appliance.

  5. Use the Select an update image option and do one of the following:
    • Drag the image file from a folder on your local computer and drop it in the box on the Update Appliance screen. Older versions of Microsoft Internet Explorer do not support this method.
    • Click Browse, browse to the image file you downloaded, and select.

  6. Select how to upload, and click Upload (if updating from HPE OneView 5.2 or newer releases) or click Upload and install (if updating from HPE OneView 5.0 or prior releases).
    • Use the Upload the image file and wait for a prompt to install it option to install the update directly after the upload completes.

    • Use the Upload the image file in the background for later installation option to prepare for a later installation. Return to the Update appliance screen and use the Update from uploaded image option when you are ready to perform the update.

    The image file is validated as part of the upload. If it is incompatible with the appliance or otherwise cannot be installed, it is deleted from the appliance.

  7. Click to view the End User License Agreement and Written Offer. Review the terms and accept them to continue with the update and click Update.
  8. When updating from HPE OneView 5.3 and later, Click learn more to view the Considerations for updating the HPE OneView appliance
  9. Click Yes, update to start the update process.
  10. Monitor the update progress in the Activity screen or in the Settings> Activity screen. Locate the Update appliance task and click the expand icon to inspect the details.
    For HPE OneView 5.3 and later, during the fail-over and data upgrade process, the appliance displays the updating screen with a summary of the progress. Once the update and the fail-over to the standby appliance is successful, you can resume using the appliance. For HPE OneView versions lower than 5.3 or standalone HPE OneView Synergy appliances, view the status and progress of the update in the progress bar. You cannot access the appliance until the update is complete.
    NOTE:

    High availability is restored when the update process completes.

  11. Verify the update operation by confirming the firmware version and date in the Settings > Appliance screen.
  12. Back up the appliance after the update.
    NOTE:

    After upgrading your appliance, create a backup. If you must restore the appliance, you can only restore from a backup that was created on an appliance with the same version.

When updating from HPE OneView 5.2 and lower version, If the update is successful, the appliance restarts. After restarting, the appliance returns to the login screen.

If the installation fails, the appliance reverts to its previous state, and then restarts.

The restart does not disrupt the operation of the systems under management, but it does close the management console.

More information