Reinstall the remote console for proper iLO operation

Symptom

When running Firefox or Chrome on a Windows client, the first-time installation of the iLO Integrated Remote Console (iLO IRC)prevents the installation dialog box from being displayed again. If you need to reinstall the console software, you must reset the installation dialog box. Installation dialog box is not displayed.

Cause

If you installed the iLO IRC software using one browser (Firefox or Chrome), but are using another browser, the dialog box that prompts you to install the software is displayed, even if the software is already installed.

Action
  1. To reinstall the console, press the Shift key and select Actions > Launch console.
  2. To reinstall the software, click Install software and close all of the dialog boxes for installing the application.
  3. Click My installation is complete — Launch console to launch the console after it is installed.