Installing a processor

Observe the following:
  • Before performing this procedure, HPE recommends identifying the processor, heatsink, and socket components.
  • Intelligent System Tuning supports specific processors and configurations. For more information, see the product QuickSpecs on the HPE website.

Existing HPE ProLiant and HPE Synergy Gen10 server products containing first-generation Intel Xeon Scalable processors may not be upgraded to second-generation Intel Xeon Scalable processors at this time.

For more information, see the product QuickSpecs on the Hewlett Packard Enterprise website (


Before you perform this procedure, make sure that you have the following items available:

  • The components included with the hardware option kit

  • T-30 Torx screwdriver

  1. Observe the following alerts.
    CAUTION: When handling the heatsink, always hold it along the top and bottom of the fins. Holding it from the sides can damage the fins.
    CAUTION: To avoid damage to the processor or system board, only authorized personnel should attempt to replace or install the processor in this server.
    CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor configurations must contain processors with the same part number.
    CAUTION: If installing a processor with a faster speed, update the system ROM before installing the processor.

    To download firmware and view installation instructions, see the Hewlett Packard Enterprise Support Center website.

    CAUTION: THE CONTACTS ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the socket or processor, do not touch the contacts.
  2. Power down the server.
  3. Remove all power:
    1. Disconnect each power cord from the power source.
    2. Disconnect each power cord from the server.
  4. Do one of the following:
  5. Remove the access panel.
  6. Do one of the following:
  7. Install the processor heatsink assembly:
    1. Remove the dust cover.
    2. Locate the Pin 1 indicator on the processor frame and the socket.
    3. Align the processor heatsink assembly with the alignment posts and gently lower it down until it sits evenly on the socket.
      The heatsink alignment posts are keyed. The processor will only install one way.
      A standard heatsink is shown. Your heatsink might look different.

    4. Using a T-30 Torx screwdriver, tighten the nuts until they stop.

The installation is complete.