Downloading an Active Health System log
Procedure
- Insert a USB key into the server.
- Press the F10 during the boot to go directly to Intelligent Provisioning.
- On the Intelligent Provisioning home screen, click Perform Maintenance.
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From the maintenance options, select
Active Health System Log from the maintenance options.
The Active Health System Log screen appears.
- Select the USB key from the Removable Device to Save Log to list.
- Define the period for which to retrieve data by selecting the From and To dates. Hewlett Packard Enterprise recommends retrieving seven days of data, which creates a 10 to 15 MB file.
- If there is an associated HPE Support Case Number, enter it. You can also enter a Contact Name and E-mail address. The contact information helps HPE Support to provide assistance.
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Click
Download Logs to save the data to the USB key.
Once the data has been downloaded, upload it to the Active Health System Viewer.