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Intelligent Provisioning includes the embedded remote support feature, which allows you to register supported servers for HPE remote support.
Connecting a server to Hewlett Packard Enterprise allows it to be remotely supported and to securely send diagnostic, configuration, telemetry, and contact information to Hewlett Packard Enterprise. No other business information is collected, and the data is managed according to the Hewlett Packard Enterprise privacy statement, which you can review at the following website: http://www.hpe.com/info/privacy.
When you use the embedded remote support feature, choose from the following configuration options.
Insight Online direct connect—Register a server to communicate directly with Insight Online without the need to set up an Insight Remote Support centralized host server in your local environment. Insight Online will be your primary interface for remote support information.
Insight Online is a Hewlett Packard Enterprise Support Center feature that enables you to view your remotely monitored devices anywhere, anytime. It provides a personalized dashboard for simplified tracking of IT operations and support information, including a mobile dashboard for monitoring when you are on the go.
The direct connect configuration is available in Intelligent Provisioning 2.01 and later.
Insight Remote Support central connect—Register a server to communicate with Hewlett Packard Enterprise through an Insight Remote Support centralized host server in your local environment. All configuration and service event information is routed through the host server. This information can be viewed using the local Insight RS Console or the web-based view in Insight Online (if it is enabled in Insight RS).
The central connect configuration is available in Intelligent Provisioning 2.01 and later.
