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HP Proactive Care service customers must register their servers for remote support in order to receive the following HPE Proactive Care features: Proactive Scan and Firmware and Software Version Report.
The direct connect option requires the installation of AMS.
The central connect option requires the installation of AMS or the SNMP/WBEM agents.
For more information , see the following website: http://www.hpe.com/services/proactivecarecentral.
