Message identifiers 24775-24799

Message ID: 24775

Severity: Warning

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> is reporting that the <drive type> physical hard drive located in bay <bay number> is offline. The offline reason received from the Smart Array firmware is: <firmware error code>.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

<firmware error code> values:

TOO_SMALL_IN_LOAD_CONFIG - Replacement drive is too small for configured volume(s).
ERROR_ERASING_RIS - Could not write to reserved configuration sectors after multiple retries.
ERROR_SAVING_RIS - Could not write to reserved configuration sectors after multiple retries.
FAIL_DRIVE_COMMAND - “Fail Drive” command received from host.
MARK_BAD_FAILED - Unable to create media defect after multiple retries.
MARK_BAD_FAILED_IN_FINISH_REMAP - Unable to create media defect after multiple retries.
TIMEOUT - Too many SCSI command timeouts.
AUTOSENSE_FAILED - Drive is failing commands but is not returning SCSI sense data after multiple retries.
MEDIUM_ERROR_1 - Caused by a particular set of SCSI sense codes that indicate the drive is in bad shape and its data may be corrupt.
MEDIUM_ERROR_2 - Caused by a particular set of SCSI sense codes that indicate the drive is in bad shape; retries did not help.
NOT_READY_BAD_SENSE - Drive is returning unrecognized Not Ready sense codes.
NOT_READY - Drive is not ready and will not spin up.
HARDWARE_ERROR - Drive is returning a Hardware Error sense key; controller unable to get drive back online.
ABORTED_COMMAND - Drive is returning an Aborted Command sense key; controller unable to get drive back online.
WRITE_PROTECTED - Drive is returning a sense key indicating it is write protected.
SPIN_UP_FAILURE_IN_RECOVER - “Start Unit” command failed during error recovery
REBUILD_WRITE_ERROR - Drive failed write command after multiple retries during rebuild.
TOO_SMALL_IN_HOT_PLUG - Replacement drive is too small for configured volume(s).
BUS_RESET_RECOVERY_ABORTED - Unable to communicate with drive after multiple bus resets and retries; may be due to this drive or another drive that is corrupting the parallel SCSI bus.
REMOVED_IN_HOT_PLUG - Drive has been hot-removed.
INIT_REQUEST_SENSE_FAILED - “Request Sense” command failed during device discovery/initialization.
INIT_START_UNIT_FAILED - “Start Unit” command failed during device discovery/initialization.
INQUIRY_FAILED - “Inquiry” command failed after multiple retries.
NON_DISK_DEVICE - Attached device is not a hard disk per its inquiry data.
READ_CAPACITY_FAILED - “Read Capacity” command failed after multiple retries.
INVALID_BLOCK_SIZE - Drive indicates it is not formatted for 512 bytes per sector.
HOT_PLUG_REQUEST_SENSE_FAILED - “Request Sense” command failed after drive hot-added.
HOT_PLUG_START_UNIT_FAILED - “Start Unit” command failed after drive hot-added)
WRITE_ERROR_AFTER_REMAP - After reassigning a media error reported during a write command, the write command failed with another media error.
INIT_RESET_RECOVERY_ABORTED - Unable to communicate with drive during initialization after multiple bus resets and retries; may be due to this drive or another drive that is corrupting the parallel SCSI bus.
DEFERRED_WRITE_ERROR - Drive with write cache enabled reported that it could not complete a write command that it previously indicated was successful [lost data].
MISSING_IN_SAVE_RIS - Could not write to reserved configuration sectors after multiple retries.
WRONG_REPLACE - A hot-plug tape drive was plugged in as a replacement into a drive bay that a hard disk was removed from.
GDP_VPD_INQUIRY_FAILED - Could not read drive serial number after multiple retries.
GDP_MODE_SENSE_FAILED - Could not read certain mode pages after multiple retries.
DRIVE_NOT_IN_48BIT_MODE - SATA drive is not supported in 48-bit LBA mode.
DRIVE_TYPE_MIX_IN_HOT_PLUG - Attempt to hot-add a SATA drive as a replacement in a SAS-only volume, or vice versa.
DRIVE_TYPE_MIX_IN_LOAD_CFG - attempt to use a SATA drive as a replacement in a SAS-only volume, or vice versa.
PROTOCOL_ADAPTER_FAILED - Protocol layer reports that the protocol hardware has failed; may be a controller failure.
FAULTY_ID_BAY_EMPTY - Drive responds to SCSI ID, but the corresponding bay is empty.
FAULTY_ID_BAY_OCCUPIED - Bay is occupied by a drive that does not respond to the corresponding SCSI ID.
FAULTY_ID_INVALID_BAY - Drive responds to an ID that doesn’t have a valid corresponding bay.
WRITE_RETRIES_FAILED - Unable to complete a write operation after several retries.
QUEUE_FULL_ON_ZERO - Drive indicates that its queue is full when we have no requests outstanding to the drive.
SMART_ERROR_REPORTED - Drive has reported a predictive-failure error when controller is configured to automatically fail [instead of reporting imminent failure of] drives that report this error.
PHY_RESET_FAILED - Phy reset request failed.
FR_CHKBLK_FAILED_WRITE - Drive failed write command while checking for media errors.
FR_ATI_TEST_FAILED_WRITE - Drive failed write command while checking for errors.
OFFLINE_ERASE - Drive is offline due to a Secure Erase operation.
OFFLINE_TOO_SMALL - Drive is offline because it’s a replacement drive that is too small.
OFFLINE_DRIVE_TYPE_MIX - Drive is offline because it is not the correct type for this array [SATA vs SAS].
OFFLINE_ERASE_COMPLETE - Drive is offline because a Secure Erase operation has completed on it but it hasn’t been replaced yet.

Message ID: 24776

Severity: Informational

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24777

Severity: Warning

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> is reporting inconsistent data that was previously consistent.<additional information>The inconsistent data may be caused by a power loss during write activity or by a drive returning corrupt data. The inconsistent data is between block address <lba number 1> and block address <lba number 2> of logical drive <logical drive number>.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

<additional information> values:

“The parity data does not match the data drives.”
“”

Message ID: 24778

Severity: Informational

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> is reporting that surface analysis has repaired an inconsistent stripe on logical drive <logical drive number> by overwriting the statistically incorrect stripe on the physical drive found in bay <bay number>.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24779

Severity: Informational

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> is reporting that surface analysis has repaired an inconsistent stripe on logical drive <logical drive number> by updating the parity data to match the data drive contents.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24780

Severity: Warning

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> is reporting inconsistent data that was previously consistent.<additional information>The inconsistent data may be caused by a power loss during write activity or by a drive returning corrupt data. The inconsistent data is between block address <lba number 1> and block address <lba number 2> of logical drive <logical drive number>. The physical drive containing the inconsistent data can be found in bay <bay number> of the MSA chassis.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

<additional information> values:

“ The parity data does not match the data drives.”
“”

Message ID: 24781

Severity: Informational

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that fan module <module number> was <inserted / removed>.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24782

Severity: Error

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that fan module <fan module number> has failed. The external Smart Array controller may attempt to shut down power and/or spin down the installed disk drive(s).

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24783

Severity: Informational

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that fan module <fan module number> is reporting a degraded condition.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24784

Severity: Informational

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that fan module <fan module number> is now operational.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24785

Severity: Informational

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that a previously failed storage enclosure processor (SEP) is now responding and operational.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24786

Severity: Error

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that a storage enclosure processor (SEP) has failed.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24787

Severity: Error

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that all storage enclosure processors (SEPs) have failed and there is currently no environmental management and monitoring available for this storage enclosure.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24788

Severity: Informational

Log message: Surface analysis parity/consistency initialization forced complete for logical drive <logical drive number> on external Smart Array array controller located in the MSA chassis labeled as <chassis label>.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24789

Severity: Informational

Log message: External Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that <number of passes> surface analysis passes have completed for logical drive <logical drive number>.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24790

Severity: Warning

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis number> is reporting that the <drive type> physical drive located in bay <bay number> is in a SMART trip state that indicates the drive has reached 0 percent usage left. Indicates that the drive has a S.M.A.R.T wear error and is approaching the maximum usage limit for writes (wear out). The drive should be replaced as soon as possible.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24791

Severity: Error

Log message: Array controller <controller name / slot information> has reported that its internal temperature has exceeded the preset limit of <temperature limit>°C. The current temperature is <current temperature>°C as reported by sensor number <sensor number>. The controller may attempt to shut down power and/or spin down installed disk drives.

Message ID: 24792

Severity: Warning

Log message: Array controller <controller name / slot information> has reported that its internal temperature is nearing the preset temperature limit of <temperature limit>°C. The current temperature is <current temperature>°C as reported by sensor number <sensor number>. The array controller may enact precautionary measures to prevent data loss should the temperature reach the operating limit.

Message ID: 24793

Severity: Informational

Log message: Array controller <controller name / slot information> has reported that a previously existing temperature condition on the controller from sensor <sensor number> has been corrected. All of the temperature sensors are now reporting acceptable temperature levels.

Message ID: 24794

Severity: Error

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis number> is indicating that sensor number <sensor number> has reported that the internal temperature of <internal temperature>°C has exceeded the preset temperature limit of <temperature limit>°C. The external Smart Array controller may attempt to shut down power to and/or spin down installed disk drives.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24795

Severity: Warning

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> is indicating that its internal temperature is nearing the preset temperature limit of <temperature limit>°C. The current temperature is <current temperature>°C as reported by sensor number <sensor number>. The external Smart Array controller may enact precautionary measures to prevent data loss should the temperature reach the operating limit.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24796

Severity: Informational

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> is indicating that a previously existing temperature condition on the controller from sensor <sensor number> has been corrected. All of the temperature sensors are now reporting acceptable temperature levels.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24797

Severity: Informational

Log message: The <drive type> physical drive located in bay <bay number> has passed a pre-defined usage threshold. It currently has <days or percent> <days of / percentage> usage remaining. Indicates that the drive is approaching the maximum usage limit for writes (wear out). This drive can be found in box <box number> which is connected to port <port number> of the array controller <controller name / slot information>.

Message ID: 24798

Severity: Informational

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> is reporting that the <drive type> physical drive located in bay <bay number> has passed a pre-defined usage threshold.

It currently has <days or percent> <days of / percentage> usage remaining. Indicates that the drive is approaching the maximum usage limit for writes (wear out).

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24799

Severity: Warning

Log message: The <drive type> physical drive located in bay <bay number> could not be authenticated as a genuine HPE hard drive. This drive's status LEDs will not be controlled. This drive can be found in box <box number> which is connected to port <port number> of the array controller <controller name / slot information>.