Message identifiers 24700-24724

Message ID: 24700

Severity: Informational

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that a <drive type> physical hard drive in bay <bay number> was <inserted / removed>.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24701

Severity: Error

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that fan number <fan number> has failed. The external Smart Array controller may attempt to shut down power and/or spin down the installed disk drive(s).

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24702

Severity: Informational

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that fan number <fan number> is reporting a degraded condition.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24703

Severity: Informational

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that fan number <fan number> is now operational.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24704

Severity: Warning

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> is indicating that sensor number <sensor number> has reported that the internal temperature has exceeded the preset temperature limit. The external Smart Array controller may attempt to shut down power to and/or spin down the installed disk drive(s).

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24705

Severity: Warning

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> is indicating that sensor number <sensor number> has reported that the internal temperature is nearing the preset temperature limit. The external Smart Array controller may enact precautionary measures to prevent data loss should the temperature reach the operating limit.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24706

Severity: Informational

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> is indicating that sensor number <sensor number> has reported that a previously existing temperature condition has been corrected. All of the temperature sensors in the attached box are now reporting acceptable temperature levels.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24707

Severity: Warning

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that redundant power supply number <power supply number> has reported a fault.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24708

Severity: Informational

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that redundant power supply number <power supply number> is no longer sensed as being in a failed state. Some possible reasons that would cause this state change to occur include:

1. The previously failed power supply has returned to an operational state.

2. The previously failed power supply was removed from the chassis.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24709

Severity: Error

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> is reporting a drive failure notification for the <drive type> physical hard drive located in bay <bay number>. The failure reason received from the Smart Array firmware is: <firmware error code>.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

<firmware error code> values:

  • TOO_SMALL_IN_LOAD_CONFIG - Replacement drive is too small for configured volume(s).
  • ERROR_ERASING_RIS - Could not write to reserved configuration sectors after multiple retries.
  • ERROR_SAVING_RIS - Could not write to reserved configuration sectors after multiple retries.
  • FAIL_DRIVE_COMMAND - “Fail Drive” command received from host.
  • MARK_BAD_FAILED - Unable to create media defect after multiple retries.
  • MARK_BAD_FAILED_IN_FINISH_REMAP - Unable to create media defect after multiple retries.
  • TIMEOUT - Too many SCSI command timeouts.
  • AUTOSENSE_FAILED - Drive is failing commands but is not returning SCSI sense data after multiple retries.
  • MEDIUM_ERROR_1 - Caused by a particular set of SCSI sense codes that indicate the drive is in bad shape and its data may be corrupt.
  • MEDIUM_ERROR_2 - Caused by a particular set of SCSI sense codes that indicate the drive is in bad shape; retries did not help.
  • NOT_READY_BAD_SENSE - Drive is returning unrecognized Not Ready sense codes.
  • NOT_READY - Drive is not ready and will not spin up.
  • HARDWARE_ERROR - Drive is returning a Hardware Error sense key; controller unable to get drive back online.
  • ABORTED_COMMAND - Drive is returning an Aborted Command sense key; controller unable to get drive back online.
  • WRITE_PROTECTED - Drive is returning a sense key indicating it is write protected.
  • SPIN_UP_FAILURE_IN_RECOVER - “Start Unit” command failed during error recovery
  • REBUILD_WRITE_ERROR - Drive failed write command after multiple retries during rebuild.
  • TOO_SMALL_IN_HOT_PLUG - Replacement drive is too small for configured volume(s).
  • BUS_RESET_RECOVERY_ABORTED - Unable to communicate with drive after multiple bus resets and retries; may be due to this drive or another drive that is corrupting the parallel SCSI bus.
  • REMOVED_IN_HOT_PLUG - Drive has been hot-removed.
  • INIT_REQUEST_SENSE_FAILED - “Request Sense” command failed during device discovery/initialization.
  • INIT_START_UNIT_FAILED - “Start Unit” command failed during device discovery/initialization.
  • INQUIRY_FAILED - “Inquiry” command failed after multiple retries.
  • NON_DISK_DEVICE - Attached device is not a hard disk per its inquiry data.
  • READ_CAPACITY_FAILED - “Read Capacity” command failed after multiple retries.
  • INVALID_BLOCK_SIZE - Drive indicates it is not formatted for 512 bytes per sector.
  • HOT_PLUG_REQUEST_SENSE_FAILED - “Request Sense” command failed after drive hot-added.
  • HOT_PLUG_START_UNIT_FAILED - “Start Unit” command failed after drive hot-added)
  • WRITE_ERROR_AFTER_REMAP - After reassigning a media error reported during a write command, the write command failed with another media error.
  • INIT_RESET_RECOVERY_ABORTED - Unable to communicate with drive during initialization after multiple bus resets and retries; may be due to this drive or another drive that is corrupting the parallel SCSI bus.
  • DEFERRED_WRITE_ERROR - Drive with write cache enabled reported that it could not complete a write command that it previously indicated was successful [lost data].
  • MISSING_IN_SAVE_RIS - Could not write to reserved configuration sectors after multiple retries.
  • WRONG_REPLACE - A hot-plug tape drive was plugged in as a replacement into a drive bay that a hard disk was removed from.
  • GDP_VPD_INQUIRY_FAILED - Could not read drive serial number after multiple retries.
  • GDP_MODE_SENSE_FAILED - Could not read certain mode pages after multiple retries.
  • DRIVE_NOT_IN_48BIT_MODE - SATA drive is not supported in 48-bit LBA mode.
  • DRIVE_TYPE_MIX_IN_HOT_PLUG - Attempt to hot-add a SATA drive as a replacement in a SAS-only volume, or vice versa.
  • DRIVE_TYPE_MIX_IN_LOAD_CFG - attempt to use a SATA drive as a replacement in a SAS-only volume, or vice versa.
  • PROTOCOL_ADAPTER_FAILED - Protocol layer reports that the protocol hardware has failed; may be a controller failure.
  • FAULTY_ID_BAY_EMPTY - Drive responds to SCSI ID, but the corresponding bay is empty.
  • FAULTY_ID_BAY_OCCUPIED - Bay is occupied by a drive that does not respond to the corresponding SCSI ID.
  • FAULTY_ID_INVALID_BAY - Drive responds to an ID that doesn’t have a valid corresponding bay.
  • WRITE_RETRIES_FAILED - Unable to complete a write operation after several retries.
  • QUEUE_FULL_ON_ZERO - Drive indicates that its queue is full when we have no requests outstanding to the drive.
  • SMART_ERROR_REPORTED - Drive has reported a predictive-failure error when controller is configured to automatically fail [instead of reporting imminent failure of] drives that report this error.
  • PHY_RESET_FAILED - Phy reset request failed.
  • FR_CHKBLK_FAILED_WRITE - Drive failed write command while checking for media errors.
  • FR_ATI_TEST_FAILED_WRITE - Drive failed write command while checking for errors.
  • OFFLINE_ERASE - Drive is offline due to a Secure Erase operation.
  • OFFLINE_TOO_SMALL - Drive is offline because it’s a replacement drive that is too small.
  • OFFLINE_DRIVE_TYPE_MIX - Drive is offline because it is not the correct type for this array [SATA vs SAS].
  • OFFLINE_ERASE_COMPLETE - Drive is offline because a Secure Erase operation has completed on it but it hasn’t been replaced yet.

Message ID: 24710

Severity: Informational

Log message:

The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that logical drive <logical drive number> has encountered a status change from:

Status: <previous status>

to

Status: <current status>

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

<previous status> and <current status> values:

  • OK
  • FAILED
  • NOT CONFIGURED
  • INTERIM RECOVERY MODE
  • READY FOR RECOVERY
  • RECOVERING
  • WRONG PHYSICAL DRIVE REPLACED
  • PHYSICAL DRIVE NOT PROPERLY CONNECTED
  • HARDWARE IS OVERHEATING
  • HARDWARE HAS OVERHEATED
  • EXPANDING
  • NOT YET AVAILABLE
  • QUEUED FOR EXPANSION
  • DISABLED DUE TO SCSI ID CONFLICT
  • EJECTED
  • ERASING
  • UNKNOWN

Message ID: 24711

Severity: Warning

Log message:

The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that logical drive <logical drive number> has encountered a status change from:

Status: <current status>

to

Status: <previous status>

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

<previous status> and <current status> values:

  • OK
  • FAILED
  • NOT CONFIGURED
  • INTERIM RECOVERY MODE
  • READY FOR RECOVERY
  • RECOVERING
  • WRONG PHYSICAL DRIVE REPLACED
  • PHYSICAL DRIVE NOT PROPERLY CONNECTED
  • HARDWARE IS OVERHEATING
  • HARDWARE HAS OVERHEATED
  • EXPANDING
  • NOT YET AVAILABLE
  • QUEUED FOR EXPANSION
  • DISABLED DUE TO SCSI ID CONFLICT
  • EJECTED
  • ERASING
  • UNKNOWN

Message ID: 24712

Severity: Error

Log message:

The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that logical drive <logical drive number> has encountered a status change from:

Status: <current status>

to

Status: <previous status>

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

<previous status> and <current status> values:

  • OK
  • FAILED
  • NOT CONFIGURED
  • INTERIM RECOVERY MODE
  • READY FOR RECOVERY
  • RECOVERING
  • WRONG PHYSICAL DRIVE REPLACED
  • PHYSICAL DRIVE NOT PROPERLY CONNECTED
  • HARDWARE IS OVERHEATING
  • HARDWARE HAS OVERHEATED
  • EXPANDING
  • NOT YET AVAILABLE
  • QUEUED FOR EXPANSION
  • DISABLED DUE TO SCSI ID CONFLICT
  • EJECTED
  • ERASING
  • UNKNOWN

Message ID: 24713

Severity: Informational

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that logical drive <logical drive number> is in a failed state but has had one or more drive replacements and is now ready to change to a status of "OK". However, this status change will not occur until the logical drive is re-enabled. Please re-enable the logical drive either via the Array Configuration Utility or by power cycling the MSA chassis.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24714

Severity: Warning

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that the recovery of logical drive <logical drive number> was aborted while rebuilding due to an unrecoverable read error. Physical drive number <physical drive number 1> was the replacement drive being rebuilt before the read error occurred, while physical drive number <physical drive number 2> is the error drive which reported the read error.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24715

Severity: Warning

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that due to an unrecoverable read error, the recovery of logical drive <logical drive number> was aborted while rebuilding a physical drive. The physical drive which was being rebuilt is located in bay <bay number 1> of the MSA chassis. The physical drive that reported the read error is located in bay <bay number 2> of the MSA chassis.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24716

Severity: Warning

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that the recovery of logical drive <logical drive number> was aborted while rebuilding due to an unrecoverable write error. Physical drive number <physical drive number 1> was the replacement drive being rebuilt before the write error occurred, while physical drive number <physical drive number 2> is the error drive which reported the write error.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24717

Severity: Warning

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that due to an unrecoverable write error, the recovery of logical drive <logical drive number> was aborted while rebuilding a physical drive. The physical drive which was being rebuilt is located in bay <bay number 1> of the MSA chassis. The physical drive that reported the write error is located in bay <bay number 2> of the MSA chassis.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24718

Severity: Error

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that logical drive <logical drive number> returned a fatal error during a read/write request from/to the volume.

Logical block address <lba number>, block count <block count> and command <command number> were taken from the failed logical I/O request.

The external Smart Array controller is also reporting that the last physical drive to report a fatal error condition(associated with this specific logical request), is located on bus <bus number> and ID <ID number>.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24719

Severity: Warning

Log message: The event information received from the external Smart Array controller located in the MSA chassis labeled as <chassis label> was of an unknown or unrecognized class.

An excerpt of the controller message is as follows: <firmware message>.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24720

Severity: Informational

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that its cache has been disabled.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24721

Severity: Informational

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that its cache has been enabled.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24722

Severity: Informational

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that its cache batteries are missing.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24723

Severity: Warning

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that its cache batteries have failed.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.

Message ID: 24724

Severity: Informational

Log message: The external Smart Array controller located in the MSA chassis labeled as <chassis label> has reported that an error log update has occurred for the physical drive with BMIC device index <device index>.

The external Smart Array controller is attached to the host side Smart Array controller <controller name / slot information>.