2013 - Enclosure state failed

Severity: CRITICAL

Description: The enclosure is non-functional due to total Ethernet module or total server hardware failures. VC cannot configure or monitor this enclosure.

Possible causes:

  • All Ethernet modules are not OK or are DEGRADED. All Ethernet modules are suffering from some kind of hardware failure that prevents them from accepting configuration and passing network traffic.
  • All servers are not OK or are DEGRADED. All servers are suffering from some kind of hardware failure that prevents them from accepting configuration and passing network traffic.

Action: Do not attempt any configuration changes to the Virtual Connect Domain. Recommended corrective actions:

  • Check all Ethernet modules that are in the not OK or Degraded state. Replace if necessary.
  • Check all Servers that are in the not OK or Degraded state. Replace if necessary.
  • If hardware replacement does not correct the issue:
    1. Export a support package from VC for Hewlett Packard Enterprise analysis.
    2. Capture the output of the OA show all command for Hewlett Packard Enterprise analysis.
    3. Contact Hewlett Packard Enterprise customer support with the previously gathered information.