3012 - Enet Module State FAILED

Severity: CRITICAL

Description: The module is non-functional due to a hardware or operating system failure. VC cannot configure or monitor this module. This error will impact network traffic.

Cause: The OA reported the module status as failed. This is due to a hardware failure or operating system failure. The OS failure could be a kernel panic, memory exhausted, CPU overload, or OS boot failure.

Action: Do not attempt any configuration changes to the Virtual Connect Domain. Recommended corrective actions:

• Physically remove and reseat Ethernet module that was indicated as Failed.

  If the module continues to be in a Failed state, replace this module.

• If hardware replacement does not correct the issue:
  1. Export a support package from VC for Hewlett Packard Enterprise analysis.
  2. Capture the output of the OA show all command for Hewlett Packard Enterprise analysis.
  3. Contact Hewlett Packard Enterprise customer support with the previously gathered information.