Data is inaccessible
Action:
- Be sure the files are not corrupt. Run the repair utility for the operating system.
- Be sure no viruses exist on the server. Run a current version of a virus scan utility.
- When a TPM is installed and is being used with BitLocker, be sure the TPM is enabled in UEFI System Utilities. See the TPM replacement recovery procedure in the operating system documentation.
- When migrating encrypted data to a new server, be sure to follow the recovery procedures in the operating system documentation.