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HPE Dynamic Smart Array B140i drives are not found when RAID mode is disabled

Description:

When an HPE Dynamic Smart Array B140i RAID controller is enabled on a server and RAID mode is disabled in the UEFI System Utilities, then the drives will be listed as AHCI drives or HPE H220i drives and the RAID controller is not found in POST or device manager. When RAID mode is enabled, the drives will appear as HPE Dynamic Smart Array B140i controller drives.

Action:

  1. Press F9 during the startup process to access the UEFI System Utilities.
  2. In the Systems Configuration menu, select BIOS/Platform Configuration (RBSU) > System Options > SATA Controller Options > Embedded SATA Configuration > Enable HP Dynamic Smart Array RAID support.
  3. Press F10 to save the configuration.
  4. Reboot the server.