Power supply problems

Action:

1. Be sure no loose connections exist.
2. If the power supplies have LEDs, be sure they indicate that each power supply is working properly. If the LEDs indicate a problem with a power supply (red, amber, or off), then check the power source. If the power source is working properly, then replace the power supply. If the power supply LED is off, it could mean any of the following:
   • Power supply may not be fully seated
   • AC power unavailable
   • Power supply failed
   • Power supply in standby mode
   • Power supply exceeded current limit

   For more information, see the server documentation on the Hewlett Packard Enterprise website.

3. Be sure the system has enough power, particularly if you recently added hardware, such as hard drives. Remove the newly added component and if the problem is no longer present, then additional power supplies are required. Check the system information from the IML.

   For product-specific information, see the server documentation on the Hewlett Packard Enterprise website.

   For more information, see the HPE Power Advisor on the Hewlett Packard Enterprise website.

4. If running a redundant configuration, be sure that all of the power supplies in the system have the same spare part number and are supported by the server. For a list of supported power supplies, see the server documentation on the Hewlett Packard Enterprise website.