Breaking down the server to the minimum hardware configuration

During the troubleshooting process, you might be asked to break the server down to the minimum hardware configuration. A minimum configuration consists of only the components required to boot the server and successfully complete POST.

CAUTION:

When reducing the server to a minimum configuration for troubleshooting, do not remove additional processors. Processors and heatsinks are not designated for customer self repair. The processor and heatsink must be removed and replaced by an authorized service provider.

Prerequisites

Before removing the components, be sure to determine the minimum configuration for each component and follow all guidelines in the server user guide. Always use the recommended minimum configuration before removing any DIMMs.

Procedure
  1. When requested to break down the server to the minimum configuration, uninstall the following components, if installed:

    • All additional cooling fans, if applicable

      For the minimum fan configuration, see the server user guide or the chassis setup and installation guide.

    • All additional power supplies, if applicable (leave one installed)

    • All hard drives and SSDs

    • All optical drives (DVD, CD, and so forth)

    • All optional mezzanine cards

    • All expansion boards

  2. If the issue cannot be isolated with the minimum configuration, then remove all but the minimum number of associated DIMMs for each processor as directed by the Hewlett Packard Enterprise Support Center.