Drives are failed
The drives are failed.
- Be sure no loose connections exist.
-
Check to see if an update is available for any of the following:
- Smart Array Controller firmware
- Dynamic Smart Array driver
- Host bus adapter firmware
- Expander backplane SEP firmware
- System ROM
- Be sure the drive or backplane is cabled properly.
- Be sure the drive data cable is working by replacing it with a known functional cable.
-
Be sure drive blanks are installed properly when the
server is operating.
Drives may overheat and cause sluggish response or drive failure.
- Run HPE SSA and check the status of the failed drive.
- Be sure the replacement drives within an array are the same size or larger.
- Be sure the replacement drives within an array are the same drive type, such as SAS, SATA, or SSD.
-
Power cycle the
server.
If the drive appears, verify the drive firmware and update, if needed.