Troubleshooting general graphics and video adapter issues

Symptom

Graphics are not displaying as expected.

Cause
  • The graphics or video adapter is not supported on the server.
  • Insufficient power to support the graphics or video adapter.
  • The graphics or video adapter is not installed or seated properly.
Action
  1. Use only cards listed as a supported option for the server.

    For a list of supported options, see the QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs).

  2. Be sure that the power supplies installed in the server provide adequate power to support the server configuration. Some high-power graphics adapters require specific cabling, fans, or auxiliary power.

    For more information about adapter power requirements, see the documentation that ships with the graphics option or see the vendor website.

    For more information about server power capabilities, see the server documentation on the Hewlett Packard Enterprise website (http://www.hpe.com/info/enterprise-docs).

  3. Be sure that the adapter is seated properly.