HPE Persistent Memory Module configuration errors

Symptom

An error message displays, stating that the memory option (DIMM or PMM) installed is not supported in the current configuration or that the memory option is not populated in the correct location for the configuration.

Cause

  • The memory option installed is not supported in the current configuration.

  • The memory option is not installed in a supported configuration.

Action
  1. To ensure that you use a correct configuration, review the memory population rules for your server.

    For more information, see the memory population rules on the Hewlett Packard Enterprise website (https://www.hpe.com/docs/memory-population-rules).

  2. Remove the memory option indicated in the error message.

    For more information, see the maintenance and service guide for your compute module on the Hewlett Packard Enterprise website (https://www.hpe.com/info/synergy-docs).

  3. Install supported memory options in the server.

    For more information, see the user guide for your compute module on the Hewlett Packard Enterprise website (https://www.hpe.com/info/synergy-docs).

  4. Review and make any required configuration changes in the System Utilities menus.

    For more information, see the HPE Persistent Memory User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/persistentmemory-docs).