System requests recovery method during expansion board replacement

Symptom

The system requests a recovery method during expansion board replacement on a BitLocker-encrypted server.

Action

When replacing an expansion board on a BitLocker-encrypted server, always disable BitLocker before replacing the expansion board. If BitLocker is not disabled, the system requests the recovery method selected when BitLocker was configured. Failure to provide the correct recovery password or passwords results in loss of access to all encrypted data.

Be sure to enable BitLocker after the installation is complete.

For information on BitLocker, see BitLocker for Servers on the Microsoft website.