Controllers are no longer redundant
Symptom- The controller shows errors during the POST process.
- The cache is disabled.
Cause- The hardware on one or more controllers is physically damaged.
- One or more controllers are not supported on the
server.
- The controllers are not compatible for redundant operation.
- One or more controllers are not installed properly.
- The firmware on one or more controllers is outdated or not compatible.
- The energy pack is not installed.
- The energy pack is not connected to the system board properly.
- The controller backup power cable is not connected from the controller to the PCIe riser board.
Action-
Verify that the controllers are supported for the
server.
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Verify that both controllers are installed or seated properly.
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Verify that the controllers are compatible controller models.
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Verify that the controller firmware versions are compatible and current.
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Verify that the controller cache sizes are compatible.
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Verify that the energy pack is installed and connected properly.
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Verify that all controller cabling is connected properly.
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If the issue persists, download the Active Health System log.
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Contact
Hewlett Packard Enterprise technical support.