Using Onboard Administrator for remote troubleshooting of server blades

Procedure
  1. Review the Entire Enclosure Status in the upper left corner of the System Status view screen.
    The status shows how the entire enclosure is operating. Critical events, such as incorrectly placed components like mezzanine boards and interconnect devices, are displayed.

    For more information on how to review the Onboard Administrator SHOW ALL output for warnings or possible failures, see the HPE BladeSystem c-Class Enclosure Troubleshooting Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/support/BladeSystem_Enclosure_TSG_en).

  2. To verify the status and diagnostics for the blade, access Device bays > Host > Status tab.
  3. Review the IML tab for possible server hardware events that require action.
  4. Review possible interconnect link state issues on the Status > Port Mapping Information tab.
    Any Green indicator on a Port indicates the following:

    • A link is available at the transportation layer.

    • A NIC or a possible SAN connection should be established.

    • The midplane signals are transferred correctly from the server to the interconnect device.

  5. The Table view tab on this screen displays the Port Status indicator as Green for all connections.

    • For any ports that are not green or that are failed ports, review the signal backplane on the server or the midplane for damage.

    • For any blade power on issues, review the iLO screen on the Status tab and the Event Log tab on the ”iLO – Device bay x” page.

  6. If all status indicators are green and no warnings, or failed or degraded components exist, then proceed to the iLO WEB guide (Status Tab > iLO > Web Administration).
  7. If the blade is not displayed in the Insight Display on the chassis or within the Onboard Administrator GUI, then troubleshoot the issue further using the procedures in the HPE BladeSystem c-Class Enclosure Troubleshooting Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/support/BladeSystem_Enclosure_TSG_en).