Reports and Logs overview

You might be asked to gather some of the following reports or logs when you contact Hewlett Packard Enterprise:

  • Active Health System log—Use the Active Health System Viewer to download the Active Health System Log. For more information, see the Active Health System Viewer documentation on the Hewlett Packard Enterprise website (http://www.hpe.com/support/ahsv-docs).
  • Integrated Management Log
  • HPE Smart Storage Administrator Diagnostic Utility CLI reports
  • HPS report
  • Linux reports—sosreport and supportconfig