Cause- One or more processors are not supported by the
server.
- The processor configuration is not supported by the
server.
- The
server ROM is not current.
- A processor is not seated properly.
- A processor has failed.
CAUTION: To avoid damage to the processor or system board, only authorized personnel should attempt to replace or install the processor in this
server.
Be sure to review the
Processor troubleshooting guidelines before you attempt any steps that involve the processor.
Some steps in this procedure may require an authorized service provider. Be sure to refer to the
server user guide for procedures provided in this section.
Action-
Be sure that each processor is supported by the
server. Be sure that each processor is installed as directed in the
server documentation.
The processor socket requires specific installation steps. Only install supported processors.
-
Be sure the
server ROM is current.
-
If not supported by the
server, be sure that you are not mixing processor stepping, core speeds, or cache sizes.
-
If the
server has only one processor installed, reseat the processor.
For more information, see the
server maintenance and service guide.
If the issue is resolved after you restart the
server, the processor was not installed properly.
-
If the
server has only one processor installed, replace it with a known functional processor.
If the issue is resolved after you restart the
server, the original processor failed.
-
If the
server has multiple processors installed, test each processor:
- Remove all but one processor from the
server.
Replace each with a processor terminator board or blank, if applicable to the
server.
- Replace the remaining processor with a known functional processor.
If the issue is resolved after you restart the
server, a fault exists with one or more of the original processors. To locate the faulty processor or processors, install each processor one by one, restarting each time. At each step, be sure the
server supports the processor configurations.