Browser Cache Issues
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OT Link Platform and Workload Orchestrator all run inside a browser. Sometimes browsers have caching issues that causes strange behavior. Browser caching issues are usually like the following examples:
Browser Cache Bug Examples:
- The page looks partially loaded.
- The page looks like it’s loaded but it has strange formatting.
- Pictures are in the wrong places.
- Strange login and license activation issues.
Fix the Browser Cache
You can easily fix cache issues by clearing the cache. Here are some easy ways to ensure a clear cache that work on all browsers
- Hold down the SHIFT key while refreshing the page. This forces a refresh with an empty cache on all browsers.
- Press the CTRL + SHIFT + R key combination to force an empty cache refresh. On Safari, it’s CMD + R.
- Hold the CTRL + SHIFT + DELETE key combination to open the clear browser history menu. On Safari, it’s CMD + SHIFT + DELETE. Make sure to choose the cache option and the largest time range possible to clear the entire cache.
Chrome and Firefox clear browser history menus:
Why Do Browser Cache Issues Occur?
Browsers keep a cache of files and images for recently visited websites to avoid needing to download them every time you visit a page. Sometimes the browser needs to re-download these files to avoid page display issues. When browsers use cache files when they should be downloading the files, cache issues occur.