Unable to execute HP SUM
Unable to execute HP SUM.
ID: profilemgr.FirmwareSettingsInconsistent
Severity: Critical
Resource URI: https://{iLO IP Address}/rest/v1/systems/1/hpserversettings/firmwaredriverbaselinesettings
-
SUM binary does not exist in the staging location.
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SUM binary does not have the execute permissions.
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SUM encountered a failure during the execution.
- Verify that the SUM binaries are available in the staging directory with execute permissions.
-
Clear the following directories:
- %temp%\\HPSUM%systemdrive%\\Windows\\Temp\\HPSUM (Windows)
- /tmp/HPSUM (Linux)
- Retry the operation by applying the baseline settings again.
-
If the issue persists, do the following:
- Log in to the server, and open a command prompt or shell.
- Change the directory to the staging location.
-
Execute the
gatherlogs
command to collect the SUM and SUT logs.
- Contact your authorized support representative. For more information, see "Accessing Hewlett Packard Enterprise support."