Unable to communicate with the following SAS controllers

Symptom

Unable to communicate with the following SAS controller(s)

This alert is new in HPE OneView 3.1.

ID: profilemgr.serverhardware.localstorage.alert.LocalStorageEventAlert.PM_LOCAL_STORAGE_MISSING_CONTROLLER

Severity: Critical

Health Category: Storage

Resource URI: /rest/server-profiles/<id>

Action
  1. If the controllers are present in the Smart Storage Administrator tool, refresh the server hardware.
  2. Otherwise, manage the affected controllers manually or add the controllers to the server.